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Business Operations Research Paper

Business Operations Research Paper

Each week, as you consider the Crocs: Revolutionizing an Industrys Supply Chain Model for Competitive Advantage case study, you will have two Group Project assignments to complete. One will involve a Group Discussion and the other will be an Individual Assignment. The information from both parts will be used for your final Group Case Study Project. For more information, go to the Group Project area of the course navigation menu.The Individual Assignment in each week will help you to focus your analysis of the case, apply course concepts, and accomplish the course Learning Objectives. You and your group members should discuss the best answers to the question or questions presented. Each member of the group is required to post a response to the assigned questions in the Group Discussion Board. Group Case Study Project DiscussionRead the Crocs: Revolutionizing an Industrys Supply Chain Model for Competitive Advantage case study in your course text. For your Group Discussion this week, do the following:Post by Day 3 a 250- to 350-word response that addresses the following: How does Crocs assure quality planning, control, and improvement in its operations?How has technology been used to improve the quality and efficiency of the companys production process? While you are not required to respond to your colleagues individual Discussion posts, you are encouraged to do so. Remember, you are required to also answer this question with your assigned group during the preparation of the Group Case Study Project and include a group response in the appropriate sections of your final Group Case Study Project. Week 4 Learning Resources This page contains the Learning Resources for this week. Be sure to scroll down the page to see all of this weeks assigned Learning Resources.Required ResourcesReadings Schroeder, R. G., Goldstein, S. M., & Rungusanatham, M. J. (2013). Operations management in the supply chain: Decisions and cases(6th ed.). New York, NY: McGraw-Hill/Irwin. Chapter 8, Managing Quality (pp. 162188) Offering a product or service that a customer considers to be of good quality is essential for the success of any organization. This chapter discusses different types of quality that may be evaluated, including design quality, safety standards, reliability, and customer service. In addition, the chapter discusses the ISO 9000 process certifications and the Baldrige Award that are available to companies that meet certain standards of excellence.Focus on the definitions provided throughout this chapter. Review and think about the examples and anecdotes provided in the chapters that illustrate the major ideas being conveyed. Consider what you know about quality management principles. Ask yourself, what skills are necessary for todays operations manager and how do these skills reflect quality management principles?Chapter 9, Quality Control and Improvement (pp. 189219) Development and implementation of quality control systems are critical to continuous, consistent production of high quality products and services. Concepts including quality attributes, process capability, and continuous improvement are discussed. Programs for quality management, including Sigma Six, and tools for quality control are presented. The United States is rapidly moving away from manufacturing to a service-based economy. Pay particular attention to the discussion regarding quality control in the service industries and the unique challenges faced by service businesses in quality measurement and management. Optional Resources Schroeder, R. G., Goldstein, S. M., & Rungtusanatham, M. J. (2013). Operations management in the supply chain (6th ed.). Retrieved from http://highered.mheducation.com/sites/0073525243/student_view0/index.html

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