Describe a product or service that you believe has been designed (or redesigned) using properly integrated design and service practices as discussed in Chapter 6.

One of the most important strategic decisions that any firm makes is the design and development (or redesign) of its goods and services. Describe a product or service that you believe has been designed (or redesigned) using properly integrated design and service practices as discussed in Chapter 6. Next, describe a product or service that you believe has not integrated proper goods and/or service design practices. Give a brief explanation to validate both of your opinions.

Describe a product or service that you believe has been designed (or redesigned) using properly integrated design and service practices as discussed in Chapter 6.

Please use online sources only.
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