You are starting to create the project’s WBS, focusing on the CRM implementation. Using the library, create a WBS for this part of the project, being sure to define the phases and the deliverables created in each phase.

You are starting to create the project’s WBS, focusing on the CRM implementation. Using the library, create a WBS for this part of the project, being sure to define the phases and the deliverables created in each phase. Choosing 1 deliverable, define the activities needed to create that deliverable. Also, define the dependencies between each of the activities.

Use Microsoft Project to document the project’s WBS. Include a brief but specific appraisal of the usage of Microsoft Project as a tool for estimation and how this technology assists in project planning. Additionally, prepare a document with instructions as to the appropriate view to communicate the WBS to Ben and his team.

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